Terms of Service - Anpsthemes

Welcome to AnpsThemes LLC (“AnpsThemes”, “anpsthemes”, “we”, “us”, or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, WordPress themes, products, subscriptions, managed website services, monthly support services, custom WordPress development services, white-label services, and related services.

By accessing our website, purchasing a product, subscribing to a plan, requesting support, or using any of our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website, products, or services.

1. Company information

AnpsThemes LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: support@anpsthemes.com

Website: anpsthemes.com

2. Definitions

In these Terms:

“Website” means anpsthemes.com and related pages operated by us.
“Products” means WordPress themes, theme packages, downloads, templates, design assets, documentation, and related digital materials sold or provided by us.
“Services” means managed WordPress websites, monthly WordPress support, custom WordPress development, white-label development, setup, maintenance, consulting, and other services provided by us.
“Customer”, “you”, or “your” means the person, company, agency, freelancer, organization, or other entity using our Website, Products, or Services.
“Plan” means a paid subscription, support plan, managed website plan, all-themes package, or other recurring service.
“Order” means a purchase, subscription, quote approval, invoice payment, or other confirmed transaction.
“Third-party services” means services, platforms, plugins, tools, payment processors, hosting providers, domain registrars, marketplaces, APIs, or software not owned by us.

3. Who may use our products and services

Our Products and Services are intended for businesses, professionals, agencies, freelancers, website owners, and organizations.

You may use our Products and Services only if you are legally able to enter into a binding agreement.

If you use our Products or Services on behalf of a company, agency, client, or other organization, you confirm that you have authority to accept these Terms on their behalf.

4. Products and services covered by these Terms

These Terms apply to, among other things:

single WordPress theme purchases
All Themes Package purchases
WordPress theme downloads
theme updates
theme documentation
customer support
monthly WordPress support plans
managed WordPress website plans
hosted and managed WordPress solutions
custom WordPress development
WooCommerce customization
WordPress speed optimization
WordPress bug fixing
WordPress theme customization
API integrations
white-label WordPress development
website reviews and consultations
other services offered through our Website or agreed with us in writing

Some Products or Services may have additional terms, plan descriptions, proposal terms, checkout terms, or invoice terms. If there is a conflict between these Terms and a specific written agreement signed or confirmed by both parties, the specific written agreement will control for that project or service.

5. Website use

You agree to use our Website only for lawful purposes.

You must not:

attempt to gain unauthorized access to our systems
interfere with the security or operation of the Website
use automated scraping, crawling, or extraction tools in a way that harms our Website
copy, resell, or misuse our content, Products, or Services
submit false, misleading, harmful, or unlawful information
use our Website to distribute malware, spam, or abusive content
violate applicable laws or third-party rights

We may restrict, suspend, or block access to our Website if we believe these Terms are being violated.

6. Accounts

Some purchases or services may require an account.

You are responsible for:

providing accurate account information
keeping your login details secure
all activity under your account
notifying us if you believe your account has been accessed without authorization

We may suspend or terminate accounts that violate these Terms, create security risks, or are used for fraudulent or abusive activity.

7. WordPress theme licenses

When you purchase a WordPress theme from us, you receive a limited, non-exclusive, non-transferable license to use the theme according to these Terms and the license terms shown at checkout or on the product page.

Unless stated otherwise, a theme license allows you to use the purchased theme for your own website or for a client website that you build.

You may not:

resell the theme as your own product
redistribute the theme files
share theme files publicly
upload the theme to file-sharing websites
include the theme in another product, marketplace, bundle, SaaS platform, or template library without our written permission
claim ownership of our theme design, code, files, documentation, or branding
remove copyright, license, or ownership notices from theme files
use our Products to create a competing theme or template product

Your license does not transfer ownership of the Product to you. We retain all rights not expressly granted.

8. Single theme purchases

A single theme purchase gives you access to the specific theme purchased.

Unless stated otherwise on the product page or checkout page, a single theme purchase may include:

the theme files
available demo content
theme documentation
theme updates according to the applicable product terms
support according to the applicable support terms

A single theme purchase does not include:

custom website setup
hosting
Elementor Pro or other third-party paid plugins unless expressly stated
custom development
content writing
SEO services
speed optimization work
WooCommerce customization
ongoing maintenance
managed website services
third-party plugin licenses unless expressly included

If you need setup, customization, support, or managed services, these may be purchased separately.

9. All Themes Package

The All Themes Package gives you access to multiple or all eligible anpsthemes WordPress themes for the subscription period shown at checkout.

Unless stated otherwise, the All Themes Package is a yearly subscription.

While your All Themes Package subscription is active, you may receive access to:

eligible themes included in the package
theme downloads
theme updates
support according to the applicable support terms
documentation

The All Themes Package does not automatically include:

managed hosting
managed website setup
monthly maintenance
custom development
white-label services
custom design work
content entry
paid third-party services or plugins unless expressly included

If your All Themes Package subscription expires, is cancelled, or is not renewed:

your access to new downloads may stop
your access to updates may stop
your access to support may stop
websites already built with downloaded themes may continue to function, subject to the applicable license and technical compatibility

We may add, update, replace, or retire themes included in the All Themes Package over time.

10. Theme updates

We may provide theme updates for bug fixes, compatibility improvements, security improvements, or feature updates.

We do not guarantee that updates will be released on a specific schedule.

Theme updates may require current WordPress, PHP, plugins, or hosting versions. You are responsible for maintaining a compatible environment unless you have purchased a service where we manage this for you.

Before updating a live website, you should create a backup and test the update where appropriate.

We are not responsible for issues caused by:

outdated WordPress installations
outdated PHP versions
incompatible plugins
modified theme files
custom code added by you or third parties
hosting limitations
server misconfiguration
failure to create backups before updates

11. Support

Support may be included with some Products or Plans, or purchased separately.

Support may include help with:

theme installation questions
theme usage questions
bug reports
basic compatibility questions
product documentation
account or download access
plan-related questions

Support does not include, unless expressly stated:

custom development
custom design changes
full website setup
WooCommerce customization
third-party plugin customization
server administration
malware removal
content creation
SEO strategy
speed optimization
database repair
rebuilding websites
fixing issues caused by third-party code
fixing issues caused by modifications made by you or others

We aim to respond to support requests in a reasonable time, but response times may vary based on workload, plan level, complexity, weekends, holidays, and required investigation.

Abusive, threatening, or unreasonable communication may result in refusal of support or termination of service.

12. Managed WordPress Websites

Managed WordPress Website plans may include a combination of:

WordPress setup
theme setup
hosting
demo import
Elementor Pro or other included tools if stated
updates
backups
basic maintenance
monitoring
technical support
selected small fixes or changes, depending on the plan

Exact inclusions depend on the plan description shown on our Website, checkout page, invoice, or written agreement.

Managed Website plans do not include, unless expressly stated:

unlimited custom development
unlimited content entry
unlimited design revisions
custom plugin development
advanced WooCommerce development
paid advertising management
SEO campaigns
content writing
logo design
email hosting
domain registration
legal text creation
third-party subscription fees
enterprise-level hosting or high-traffic infrastructure

We may refuse or require a custom plan for websites that are unusually complex, high-traffic, resource-heavy, security-sensitive, or outside the intended scope of the plan.

13. Hosting and managed infrastructure

If we provide hosting as part of a managed plan, the hosting is provided for the website and plan described at purchase or in the written agreement.

You agree not to use managed hosting for:

illegal content or activity
malware, phishing, spam, or abusive activity
unauthorized file storage
cryptocurrency mining
high-risk financial, medical, gambling, adult, or regulated content without prior approval
sending bulk email
activities that harm server performance, security, or other users
content that violates third-party rights

We may suspend or limit hosting if we believe there is a security risk, legal risk, abuse, non-payment, excessive resource usage, or violation of these Terms.

Hosting environments may use third-party infrastructure providers. We are not responsible for outages, limitations, or failures caused by third-party providers, internet infrastructure, DNS providers, domain registrars, or services outside our control.

14. Backups

Managed plans may include backups according to the plan description.

Backups are a safety measure, but they are not a guarantee against data loss.

You remain responsible for keeping independent backups of important website files, databases, content, business records, and other materials unless we expressly agree otherwise in writing.

We are not responsible for data loss caused by:

customer actions
third-party plugins
malware or hacking
hosting provider failure
domain/DNS issues
corrupted files
deleted content
failed updates
events outside our control

15. Monthly WordPress Support

Monthly WordPress Support plans are intended for ongoing help with existing WordPress websites.

Depending on the selected plan, support may include:

WordPress updates
theme updates
plugin updates
backup checks
basic troubleshooting
small fixes
small content edits
maintenance checks
technical recommendations
priority support depending on the plan

Monthly support does not include hosting unless expressly stated.

Monthly support does not include unlimited development or major projects. Larger tasks may require a separate quote.

If a website has serious pre-existing issues, malware, broken custom code, outdated infrastructure, or unsupported plugins, we may require an initial review, cleanup, update project, or separate paid work before monthly support begins.

16. Custom WordPress Development

Custom development may include:

WordPress theme customization
WooCommerce customization
plugin development
API integrations
speed optimization
bug fixing
redesign work
layout changes
functionality improvements
technical consulting
website migration or setup

Custom development is usually based on a written scope, quote, estimate, proposal, or agreed task list.

Unless expressly stated, estimates are not fixed guarantees. If project requirements change or additional issues are discovered, cost and timeline may change.

You are responsible for reviewing deliverables and giving timely feedback.

If you delay feedback, approvals, access, content, or required information, project timelines may be extended.

17. White-label WordPress Development

White-label services are intended for agencies, freelancers, and businesses that need WordPress work delivered behind their own brand.

Unless otherwise agreed in writing:

we act as your subcontractor
you remain responsible for your client relationship
you are responsible for client communication
you are responsible for collecting requirements and approvals from your client
you are responsible for ensuring you have permission to share client information, access, files, and project materials with us
we do not communicate directly with your client unless agreed
we may treat project details as confidential

White-label work does not create exclusivity unless expressly agreed in writing.

18. Website reviews and consultations

We may offer free or paid website reviews, consultations, audits, or recommendations.

A free review is a high-level assessment and does not guarantee that we will find every issue.

Any recommendations are based on the information available to us at the time. They are not a guarantee of performance, ranking, revenue, security, or business results.

A website review does not create an obligation for either party to proceed with paid work.

19. Customer responsibilities

You are responsible for:

providing accurate information
providing required access in a timely manner
keeping your own login credentials secure
maintaining your own backups unless backup management is included in your plan
reviewing work and reporting issues promptly
ensuring your content is legal and accurate
ensuring you have rights to use any text, images, videos, fonts, software, plugins, data, or materials you provide
complying with applicable laws
paying fees when due
maintaining third-party accounts, domains, licenses, and services unless we expressly manage them for you

You are responsible for your website content, business operations, legal pages, policies, taxes, compliance, and customer relationships.

20. Access credentials

If you provide website, hosting, server, FTP, SFTP, SSH, database, domain, email, API, or third-party service access, you authorize us to use that access as necessary to provide the agreed Product or Service.

You should provide access through secure methods whenever possible.

We recommend creating temporary or limited-access accounts for us where possible.

You are responsible for removing or changing access after the service ends unless access management is included in an ongoing plan.

21. Third-party products and services

Our Products and Services may integrate with or depend on third-party products and services, such as:

WordPress
WooCommerce
Elementor
WPBakery
Gutenberg
hosting providers
domain registrars
payment processors
analytics tools
security tools
email providers
APIs
plugins
marketplaces

Third-party services are governed by their own terms, privacy policies, pricing, availability, and support rules.

We are not responsible for:

third-party service outages
third-party price changes
third-party feature changes
third-party license changes
plugin conflicts
API changes
marketplace changes
hosting limitations
third-party account suspensions

If a third-party service changes or stops working, additional paid work may be required to modify, replace, or repair related functionality.

22. Elementor Pro and other third-party licenses

Some managed plans or services may include access to third-party tools, such as Elementor Pro, only while the relevant plan is active and only for the website covered by that plan.

Unless expressly stated, third-party licenses provided as part of a managed service remain under our account or provider arrangement and are not transferred to you.

If your plan ends, access to third-party tools provided through the plan may stop. Your website may require your own license to continue receiving updates, support, or premium features from that third-party provider.

23. Payments

Prices are shown on our Website, checkout page, invoice, proposal, or written agreement.

You agree to pay all fees associated with your Order, Plan, or Service.

Unless stated otherwise:

prices are in the currency shown at checkout or on the invoice
taxes may be added where applicable
payment is due before delivery, subscription activation, or project start
unpaid invoices may delay or stop work
late or failed payments may result in suspension or cancellation of services

We may use third-party payment processors or checkout providers. Their terms and policies may also apply.

24. Taxes

You are responsible for any taxes, VAT, sales tax, use tax, withholding tax, duties, or similar charges that apply to your purchase, except taxes based on our income.

Where required, taxes may be calculated and collected at checkout.

If you provide incorrect billing, tax, VAT, company, or location information, you are responsible for any consequences, additional charges, or corrections required.

25. Subscriptions, renewals, and cancellations

Some Products and Services are sold as recurring subscriptions.

By starting a subscription, you authorize us or our payment provider to charge you on a recurring basis according to the plan terms shown at checkout, invoice, or agreement.

Subscriptions may renew automatically unless cancelled before the renewal date.

You may cancel a subscription according to the cancellation process available in your account, checkout provider portal, or by contacting us.

Cancellation stops future renewals. It does not automatically refund past payments unless required by law or allowed by our refund terms.

If a subscription is cancelled, expires, or payment fails, we may suspend or terminate access to:

downloads
updates
support
managed services
hosting
third-party licenses included in the plan
account features
plan benefits

26. Failed payments

If payment fails, we may retry the payment through our payment provider.

If payment remains unpaid, we may:

notify you
suspend the Product or Service
pause support
stop work
suspend hosting or managed services
cancel the subscription
terminate access to plan benefits

We are not responsible for service interruption caused by failed, expired, declined, disputed, or reversed payments.

27. Refunds

Refund terms depend on the type of Product or Service purchased.

Digital theme purchases

Because WordPress themes and digital downloads can be accessed immediately, refunds may be limited once a theme has been downloaded, accessed, or delivered.

We may offer a refund if:

you were charged incorrectly
you purchased the same product twice by mistake
the product has a serious technical issue that we cannot resolve within a reasonable time
a refund is required by applicable law

We generally do not provide refunds because:

you changed your mind after download
you no longer need the theme
you expected features not listed on the product page
your hosting, WordPress setup, or plugins are incompatible
you do not have the technical knowledge to use WordPress
you modified the theme or files
a third-party plugin caused a conflict
you refused reasonable support or troubleshooting steps

All Themes Package

The All Themes Package is a yearly digital subscription. Refunds may be limited once access to the package, downloads, or updates has been provided.

If required by law, we will honor applicable consumer rights.

Managed websites and monthly support

Subscription fees for managed websites and monthly support are generally non-refundable once the service period has started, unless required by law or agreed otherwise in writing.

If you cancel, cancellation usually applies to future billing periods, not already-paid periods.

Custom development and white-label work

Payments for custom development, white-label work, setup work, and project work are generally non-refundable once work has started.

Deposits, milestone payments, and completed work are non-refundable unless required by law or agreed otherwise in writing.

If a project is cancelled after work has started, you are responsible for paying for work completed, time spent, third-party costs, and any non-cancellable commitments.

Chargebacks and disputes

If you open a payment dispute or chargeback without contacting us first, we may suspend your account, downloads, support, subscriptions, managed services, hosting, and ongoing work while the dispute is investigated.

28. Consumer withdrawal rights

If you are a consumer in a country that gives you a legal right of withdrawal, you may have the right to cancel certain online purchases within a legal withdrawal period.

However, legal withdrawal rights may be limited or lost for digital content or digital services when:

you expressly consent to immediate delivery or performance, and
you acknowledge that you may lose your withdrawal right once delivery or performance begins, where allowed by law.

For digital downloads, theme files, All Themes Package access, managed services, support, setup work, or custom development, we may ask you at checkout or before service begins to consent to immediate delivery or performance.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

29. Delivery

Digital Products are usually delivered through a download link, account area, email, checkout page, or other digital delivery method.

Services are delivered according to the applicable plan, proposal, ticket, project scope, or written agreement.

Delivery times may vary based on:

payment confirmation
customer access
project complexity
customer feedback
third-party dependencies
workload
holidays and weekends
technical issues outside our control

We are not responsible for delivery delays caused by incomplete information, missing access, payment issues, third-party services, or customer delays.

30. Changes to products, services, and pricing

We may update, modify, improve, discontinue, or replace Products and Services from time to time.

We may also change prices, plan features, package contents, support terms, and service availability.

Price changes for subscriptions will apply according to the notice or renewal terms provided to you where required.

If a Product or Service is discontinued, we may stop selling it, but existing customer rights will be handled according to the applicable purchase terms and legal requirements.

31. Intellectual property

All intellectual property rights in our Website, Products, themes, code, designs, documentation, graphics, text, branding, logos, layouts, and related materials belong to us or our licensors.

You may not copy, resell, redistribute, sublicense, reverse engineer, or create derivative products from our Products except as permitted by these Terms or a written agreement.

You retain ownership of your own content, such as text, images, logos, media, and business materials that you provide to us.

By providing content or materials to us, you grant us permission to use them as necessary to provide the Products or Services.

32. Portfolio use

Unless you request otherwise in writing, we may mention your business name, website, logo, or project in our portfolio, case studies, marketing materials, or client list after the project is public.

For white-label work, we will not publicly disclose the end client or present the work as ours if confidentiality or white-label restrictions have been agreed.

If you do not want us to reference your project publicly, please notify us in writing.

33. Confidentiality

Each party may receive confidential information from the other party.

Confidential information may include business information, login details, technical information, project plans, client details, pricing, non-public materials, or other information that should reasonably be understood as confidential.

Both parties agree to use reasonable care to protect confidential information and to use it only for the purpose of providing or receiving the Products or Services.

Confidentiality obligations do not apply to information that:

is already public
becomes public without breach of these Terms
was already known before disclosure
is independently developed
must be disclosed by law

34. Acceptable use for managed services

If we host, maintain, or manage your website, you must not use the website or service for:

illegal activity
fraud
spam
phishing
malware
harmful code
copyright infringement
unauthorized access attempts
abusive or hateful content
activity that harms service performance or security
activity that violates third-party rights
activity that violates hosting provider or infrastructure provider rules

We may suspend or terminate managed services if we reasonably believe there is a violation, legal risk, security risk, or abuse.

35. No guarantees of business results

We work to provide high-quality Products and Services, but we do not guarantee specific business results.

We do not guarantee:

search engine rankings
traffic increases
sales increases
conversion rates
revenue
uninterrupted website availability
perfect security
compatibility with every plugin, host, browser, or device
that every issue will be identified or fixed
that a website will never break, be hacked, or experience downtime

Any estimates, recommendations, audits, or advice are provided based on available information and professional judgment.

36. Disclaimer of warranties

To the fullest extent permitted by law, our Website, Products, and Services are provided “as is” and “as available”, unless expressly stated otherwise.

We disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

37. Limitation of liability

To the fullest extent permitted by law, AnpsThemes LLC, its owners, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, revenue, data, goodwill, business opportunity, or business interruption.

To the fullest extent permitted by law, our total liability for any claim related to a Product or Service will not exceed the amount you paid to us for that specific Product or Service during the three months before the claim arose.

Some jurisdictions do not allow certain limitations of liability. In those cases, the limitation will apply to the maximum extent permitted by law.

38. Indemnification

You agree to indemnify and hold harmless AnpsThemes LLC, its owners, employees, contractors, suppliers, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

your use of our Website, Products, or Services
your website content
your breach of these Terms
your violation of law
your violation of third-party rights
materials or access you provide to us
your client relationships
your misuse of our Products or Services

39. Suspension and termination

We may suspend or terminate access to Products or Services if:

you violate these Terms
payment fails
you misuse our Products or Services
you create security, legal, or operational risk
you provide false or misleading information
you abuse support or staff
we are required to do so by law
a third-party provider suspends or terminates related services

Upon termination, your right to access downloads, updates, support, managed services, hosting, third-party licenses, or subscription benefits may end.

Termination does not relieve you of payment obligations incurred before termination.

40. Force majeure

We are not responsible for delays or failures caused by events outside our reasonable control, including:

natural disasters
war
terrorism
labor disputes
government actions
internet outages
hosting provider outages
power failures
cyberattacks
third-party service failures
payment processor issues
domain/DNS issues
emergencies
events beyond our control

41. Changes to these Terms

We may update these Terms from time to time.

When we update them, we will revise the effective date above. Changes take effect when published on our Website unless stated otherwise.

If changes materially affect an active paid subscription or service, we will provide notice where required by law.

Your continued use of our Website, Products, or Services after changes are published means you accept the updated Terms.

42. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

If you are a consumer, you may also have mandatory rights under the laws of your country of residence that cannot be excluded by these Terms.

43. Dispute resolution

Before starting a formal legal claim, both parties agree to first try to resolve disputes in good faith by contacting each other.

Please contact us at:

support@anpsthemes.com

If the dispute cannot be resolved informally, it will be handled by the courts or dispute resolution process applicable under governing law, unless mandatory consumer law gives you another right.

44. Severability

If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining parts will continue in full force and effect.

45. No waiver

If we do not enforce a part of these Terms immediately, that does not mean we waive our right to enforce it later.

46. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written permission.

We may assign or transfer our rights and obligations as part of a merger, acquisition, sale of assets, reorganization, or business transfer.

47. Entire agreement

These Terms, together with any product terms, checkout terms, plan descriptions, invoices, proposals, written agreements, Privacy Policy, and other policies referenced by us, form the entire agreement between you and us regarding your use of our Website, Products, and Services.

48. Contact us

If you have questions about these Terms, please contact us at:

support@anpsthemes.com

AnpsThemes LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States